Privacy policy

This Privacy Policy describes how Maison Numéro 12 (“we”, “us”, “our”) collects, uses, and shares your personal information when you visit or make a purchase from maisonnumero12.com (the “Site”).

 

1) Personal information we collect

 

 

Device information

 

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about the pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this as “Device Information.”


We collect Device Information using technologies such as:

 

  • Cookies (data files placed on your device that may include an anonymous unique identifier). Learn more about cookies and how to disable them: https://www.allaboutcookies.org

  • Log files (track actions occurring on the Site, and collect data including IP address, browser type, referring/exit pages, and date/time stamps)

  • Web beacons / tags / pixels (electronic files used to record information about how you browse the Site)

  • Analytics and advertising technologies that help measure performance and personalize advertising (where permitted by law)

 


 

Order information


When you make (or attempt to make) a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (processed securely by our payment providers), email address, and phone number. We refer to this as “Order Information.”


 

Customer support information

 

When you contact us (for example by email), we may collect the information you provide so we can respond and assist you.


When we refer to “Personal Information”, we mean Device Information, Order Information, and Customer Support Information.


 

2) How we use your personal information

 

We use the Order Information to:

 

  • Process and fulfill your order (including payment processing, shipping, and providing invoices and/or order confirmations)

  • Communicate with you about your order

  • Screen orders for potential risk or fraud

  • Provide customer support

 


We use the Device Information to:

 

  • Screen for potential risk and fraud (in particular, your IP address)

  • Improve and optimize our Site (for example, by generating analytics about how customers browse and interact with the Site)

  • Measure the success of marketing and advertising campaigns

 


Where you have opted in (or where otherwise permitted by law), we may use your Personal Information to send you marketing communications. You can unsubscribe at any time using the link in our emails.


 

3) Sharing your personal information


We share your Personal Information with trusted third parties to help us operate the Site and provide our services, including:

 

  • Shopify, which powers our online store. Shopify’s privacy policy: https://www.shopify.com/legal/privacy

  • Analytics providers (for example, Google Analytics) to understand how customers use the Site. Google’s privacy policy: https://policies.google.com/privacy

    Google Analytics opt-out: https://tools.google.com/dlpage/gaoptout

  • Payment providers to securely process payments (payment details are handled by these providers)

 


We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests (such as a subpoena, search warrant, or other legal process), or protect our rights.


 

4) Behavioural advertising


We may use your Personal Information to provide targeted advertisements or marketing communications that may be of interest to you, where permitted by law.


You can opt out of targeted advertising using these links:

 

  • Facebook: https://www.facebook.com/settings/?tab=ads

  • Google: https://www.google.com/settings/ads/anonymous

  • Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

 


You can also opt out of some services via the Digital Advertising Alliance: https://optout.aboutads.info/


 

5) Cookies and consent (EEA/UK)

 

If you are located in the European Economic Area or the UK, certain cookies (including advertising cookies) may be used only with your consent, depending on the type of cookie and applicable law. You can manage your cookie preferences at any time through our cookie settings (where available) or your browser settings.


 

6) Do Not Track


Please note that we do not alter our Site’s data collection and use practices when we see a “Do Not Track” signal from your browser.


 

7) Your rights (EEA/UK)

 

If you are a resident of the European Economic Area or the UK, you have the right to access the Personal Information we hold about you and to request that your Personal Information be corrected, updated, or deleted. You may also have the right to object to certain processing or request portability.


To exercise these rights, contact us using the details below.


We process your information to fulfill contracts we might have with you (for example, when you place an order), or otherwise to pursue our legitimate business interests (such as improving the Site, preventing fraud, and securing our services).


 

8) International transfers


Your Personal Information may be transferred outside of your country, including to countries outside the EEA/UK (for example, where our service providers operate). Where required, we rely on appropriate safeguards such as Standard Contractual Clauses or other lawful transfer mechanisms.


 

9) Data retention


When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information, subject to legal or accounting obligations.


 

10) Changes


We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. The updated version will be posted on this page.


 

11) Minors

 

The Site is not intended for individuals under the age of 16.


 

12) Contact us

 

For more information about our privacy practices, questions, or complaints, please contact us:


Email: info@maisonnumero12.com

Adress: Maison Numéro 12

51bis rue de la Roquette, Chez Mr Rigault

75011 Paris, France