DESCRIPTION & DETAILS :
Our JOYCE Necklace made with cords and aluminium will become your Necklace star! For a "trendy" look, you will create your own unique and personal style.
- Lenght : about 50 cm.
- Allergy and nickel free guarantee.
DESIGN & MANUFACTURING
Our jewels are designed and then handmade in ours responsible workshops, located in Paris - France, Greece and Italy.
Our ambition: to give meaning and value back to jewellery. That is why we have chosen our materials with care. We work with Brass,925 Silver, Bronze, Staineless Steel, Aluminium, Cords and so much more!
OUR CARE TIPS
To take care of your jewelry, we have listed a series of "do's & don'ts".
Whether it is made of Gold or Silver plated brass, bronze, staineless steel... we advise you to follow the following methods to preserve the shine of your jewel:
- Always store your jewellery in its individual pocket to protect it from shocks and rubbing.
- Avoid any contact with water or alcohol (hello hydroalcoholic gel). Don't forget to remove your jewellery before washing or showering. Only stainless steel jewels doesn't tarnish under water!
- To restore the shine to your jewellery, we recommend cleaning it from time to time with a slightly damp sponge and then drying it immediately with a clean cloth. We recommend that you do not clean your jewellery too often to avoid premature wear of the gold layer.
- Silver jewellery can be cleaned with silver cleaning products sparingly.
FREE SHIPPING WITHIN EUROPE (Over 50 Euros and only for Jewels)
FRANCE delivery 3-4 days
EUROPE (EXCL. FRANCE) delivery 3-4 days.
SWITZERLAND Delivery 3-4 days : 8 euros - All orders over 100€ : Free.
US & CANADA Delivery 4-5 days: 20 euros - All orders over 150€ : 15 euros.
RUSSIA Delivery within 5-6 days: 40 euros
AUSTRALIA Delivery within 6-7 days: 40 euros
INDICATED DELIVERY TIME
The delivery times indicated are only indicative and are based on the time of shipment of your package. Maison Numéro 12 is not responsible for any delays caused by the customs clearance process or late payments.
CUSTOM DUTIES OUTSIDE THE EU
For all orders shipped outside the EU, the customer will be responsible for any import duties or taxes charged by customs and any carrier-related fees.
RETURN OR EXCHANGE – IT’S SIMPLE AND FREE*
If for any reason you are not happy with your purchase, you may return the items postmarked within 14 calendar days of receipt. Refunds will be issued to your original method of payment, or as merchandise credit. Items must be returned in their original condition (unworn, unwashed, unaltered). Otherwise, we cannot accept the return and proceed to the refund. For any questions please feel free to contact us by email if you have any questions.
If you want to return or exchange a product, simply log on to your account and choose REQUEST A RETURN.
Choose the product, choose the reason for the return and click CONFIRM.
Once we have received your request for return, we will validate, and you will be sent a return slip. The return shipping cost is taken care of by Maison Numéro 12 so there is nothing for you to pay.
*This service is offered for clients in Europe. To process a refund or exchange outside of Europe, please send an e-mail to: stating the reason for the return. Our customer service will provide you with the return address, as well as a reference number which you put on the return package. The return delivery cost is born by the purchaser. In case of exchange, Maison Numéro 12 will issue a refund if the price of the exchanged item is less than that of the original item. The cost of returning the item is born by the purchaser, although the cost of re-shipping the exchanged item is born by Maison Numéro 12 (up to a maximum of one exchange per order).